Consulting Services

We offer a broad portfolio of consulting services. We are always ready to learn and apply new ideas or research findings to enable organizations and individuals to perform optimally.

We have fine-tuned our proven methodology, skills and techniques that came from 20 years of working directly with clients from many industries.

BE Framework Consulting

We are Business Excellence consultants with consultancy experiences of more than 6 years with many types of organizations ranging from Public Sector, Statutory Boards, Government Agencies, Non-profit organizations and SMEs. Our consultants are also BE assessors with experiences in assessing different types of organizations from diverse industries.

In our consultancy work with organizations, we follow a defined Project Plan and a proven methodology. We work closely with the BE Committee to establish the BE framework.

Our uniqueness lies in the following:

  • our ability to understand the strategic issues of the organization
  • the speed and clarity in which we understand how the organization’s key processes work and how they relate to the strategic issues
  • our sensitivity to organization’s culture which helps us grasp the organization’s culture issues that impact organization
  • our hands-on approach in assisting the organization throughout the consultancy period

We have assisted many organizations to achieve or renew the Singapore Quality Class, Singapore Innovation Class, Singapore Service Class and People Developer Business Excellence framework.

Our BE frameworks consultancy includes the following standards:

  • Singapore Quality Award
  • Singapore Quality Class
  • Singapore Innovation Class
  • Singapore Service Class
  • Singapore People Developer
  • SMART
  • Edutrust Scheme

Management System Consulting

Our Management System Consultants were previously Lead Auditors with Certification Bodies. Besides having certification auditing experience, our consultants have working or implementation, and consultancy experiences with the various Management System standards.

The uniqueness that we bring to Management System consulting includes our competency in developing a workable, easy to use and maintain Management System. We are able to do this due to years of ground-level experience in designing, implementation and maintaining Management System as practioners, consultants and Lead Auditors.

We have more than 20 years of experience in consultancy and auditing for the following Management System standards:

  • ISO 9001
  • ISO 14001 and
  • OHSAS 18001

Solutioning Consulting

For a typical solutioning consulting project, we work with our clients to identify the issues that needed to be looked at; propose solutions and assist to implement the solutions.

Our solutioning consultancy methodology includes the following:

  • Conducting surveys or interviews with staffs
  • Assessment of the organization using customized questionnaires or BE frameworks
  • Confirm the key issues
  • Developing solutions with client
  • Implementation and monitoring of the solutions to close the gaps or address the issues.

We have completed solutioning consultancy projects that resulted in re-designing of the strategic planning process, implementation of organization’s culture program and process improvement